Information regarding returns
Right of withdrawal
Please note our right of withdrawal This page provides only a brief explanation of the procedure and is not legally binding.
How do I proceed?
- You can contact us informally , and we will issue you a return label for a fee of €4.90 . For returns from other European countries, we charge €12.90 per package.
- You can also return the goods to us without prior notice .
- Please always enclose a copy of the invoice or delivery note so that we can identify the return.
- Please contact us before returning the item if there is a defect .
- You can choose the shipping service provider yourself.
- In most cases, the buyer bears the costs . Please read the cancellation policy for details.
- If you have paid in advance , please provide us with your bank details .
Return address:
Mister Merchandise GmbH
Pionierstraße 191
46446 Emmerich am Rhein