Information regarding returns

Right of withdrawal

Please note our right of withdrawal This page provides only a brief explanation of the procedure and is not legally binding.

How do I proceed?

  • You can contact us informally , and we will issue you a return label for a fee of €4.90 . For returns from other European countries, we charge €12.90 per package.
  • You can also return the goods to us without prior notice .
  • Please always enclose a copy of the invoice or delivery note so that we can identify the return.
  • Please contact us before returning the item if there is a defect .
  • You can choose the shipping service provider yourself.
  • In most cases, the buyer bears the costs . Please read the cancellation policy for details.
  • If you have paid in advance , please provide us with your bank details .

Return address:

Mister Merchandise GmbH
Pionierstraße 191
46446 Emmerich am Rhein

Free from 50€

Free shipping within Germany for orders over 50€.